"Grow Wise, Grow Happy," get organized, simplify, get motivated, increase productivity, accomplish goals, get healthy, raise happy kids, find your authentic self, improve your relationships, achieve success...

Dear Kristen's Guide fans:
We are moving our new PRINTABLES (planners, etc.) and ARTICLES!

New health and wellness articles and lots of new printables will posted at Kristen's new site
All Together Wellness at AllTogetherWellness.com.

Just go there, sign up for the newsletter, follow us on social media, and tell us what you want. Items that get the most requests will be updated first. We will let you know when the item you want is ready and available for FREE.

I Can't Access Some Websites. Why and How Do I Fix It?

By Kristen
Content Updated on January 23, 2008
I first encountered the "I can't see my website" emergency when I was trying to upload some updates to Kristen's Guide. All I kept seeing was:

This page cannot be displayed or Server not found.

In a panic, I assumed that the problem was the host server and switched to a new server, but that wasn't the problem at all. Since then I learned a variety of reasons why some websites just don't' show up.

The websites might be down.

If it's not your website, then there is nothing you can do to fix this. Try again later.

Your temporary browser files might be causing problems.

Go into your browser settings and delete all cookies, cache, and temporary Internet files.

You might have spyware, adware, malware, etc.

Scan your computer for viruses, spyware, adware, malware, etc. Some of these programs block random sites while some sneakier programs block competitor sites.

You're firewall might be blocking the sites.

Look at the options in your firewall software (read the manual / help files to find out how), and make sure that the site isn't being blocked. You may need to look through your firewall logs to see if it has been blocking the site.

Maybe your Internet setting were messed up somehow.

Go into your Control Panel > Internet Options and check your "Security," "Privacy," "Content," "Connection," and "Advanced" options. If you don't know what they should be set to, then just reset them all back to the default. (This does not mean uncheck everything or delete anything. Just click on the reset buttons. If you don't see a reset button on the tab. Then skip that tab.) If you are connected via dial-up, make sure your dial-up settings are set properly. If you are connected via cable, DSL, fiber optic FIOS, wireless, etc. then make sure your LAN settings are correct. In your "Security" settings, make sure that the site isn't listed as a restricted site.

Maybe you're on a network that won't let you see those sites.

This is common at libraries, companies, organizations, hotels, hotspots, etc. Talk to the network administrator about this.

Maybe your router needs to be reset.

Unplug your router for 10 seconds, then plug it back in. Then try looking at those sites again.

Maybe your router is filtering multicasts.

Go into your router settings and look for an option to filter multicasts (read the manual / help files to find out how). Switch it to disable, save the settings, and try to load those websites again.

Perhaps the MTU (maximum transmission unit) settings on your adaptor may be too big.

(Non-geek translation metaphor: your computer is trying to send packages that are too big to fit through the slot in the mail box.) Download and install Dr. TCP (you might have to download it from a friend's computer), and try setting the MTU to 1500, 1492, or 576. (Thanks Leo.) If you can't download Dr. TCP or if you can't get it to work for some reason, try doing it the more complicated (less newbie friendly) way. Do a search for your version of windows and "change MTU" to find articles that explain exactly how to changes these items in the registry.

Scroll down to comment on this article.

Related Items

Similar topics

See other Kristen's Guide topics in this category.


If you like this page, please share it with your friends.

Get Kristen's Guide Updates XML via Feed | via Email | via Facebook | via Twitter

All content written by Kristen

2002-2012 All rights reserved.

TM Kristen's Guide , "Grow Wise, Grow Happy!", and the Kristen's Guide flower logo are trademarks of All Together Wellness LLC. Trademarks may be registered in some jurisdictions and may not be used without written permission. All other trademarks are the property of their respective owners.

DO NOT distribute without explicit written permission. Request Permission to Reprint an Article or Printable

Information on Kristen's Guide: http://www.kristensguide.com is an expression of personal opinion intended for educational and entertainment purposes and is not a substitute for services from a licensed professional. By accessing this website or using the information from this website in any way, you are agreeing to the terms of the User Agreement at http://www.kristensguide.com/user_agreement.asp.

Custom Search

Get Updates XML via Feed
via Email
via Facebook

Free Tools Free Printables
Free Calculators

Guides to Finding Happiness

Managing Your Home
Getting Organized

Family & Parenting

Etiquette & Courtesy

Website Design

Kristen's Picks Alex Haddox Personal Protection

About KG

What is Kristen's Guide?

Reprint an Article/Printable
Organizations that Reprinted Articles/Printables

User Agreement & Privacy Policy
Contact Info

Spread the Love If you like this page, please share it with your friends.

Latest Updates

New Planners, Calendars, and Other Printables Will Be Posted on All Together Wellness

Requests Requested Please! Tell me what printables you want and need

A new home for Kristen's Guide content about health, wellness, and life skills

Spring is Coming! Get your running shoes. How to Start Jogging / Running.

Waist to Height Ratio Fixed on the Weightloss Profile Calculator

See All Updates

Stay Updated...

XML via Feed
via Email
via Facebook

Most Talked About

Stay Updated...

XML via Feed
via Email
via Facebook

Kristen's Guide

XML via Feed
via Email
via Facebook

Kristen's Guide

XML via Feed
via Email
via Facebook